Shipping & Delivery

Shipping & Delivery Information

Why isn't the tracking data showing on my tracking link?
- For orders including products such as 2D tshirt, hoodie, mug and poster, tracking numbers may take up to 5 days after an order has been processed for trac...
Tue, 19 Oct, 2021 at 7:11 PM
Will all of my items be shipped in one package?
If you order multiple items and they are submitted under one order number, your products are likely to be shipped together. However, sometimes the items fro...
Tue, 19 Oct, 2021 at 7:14 PM
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 7-10...
Tue, 19 Oct, 2021 at 7:16 PM
Can I have separate shipment under one order number?
Unfortunately, we are unable to split a single order. All of items placed under one order will be processed and shipped to one address only. If you want to ...
Tue, 19 Oct, 2021 at 7:17 PM
Why don't I receive my order but the tracking said it was delivered?
Incase you haven't still received your package but the tracking marked delivery already. Please clarify a few things for us: - Please check the prov...
Tue, 19 Oct, 2021 at 7:20 PM
What should I do if I receive a wrong/defective item?
If you received an item that is wrong or defective or under one of the following conditions, we will happily replace the item free of charge: - Bad qual...
Tue, 19 Oct, 2021 at 7:21 PM